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Frequently Asked Questions
What is Velvet Oud?
Velvet Oud is a U.S.-based luxury fragrance destination curating standout oud and niche perfumes from the Middle East and around the world. We carefully select each scent to ensure authenticity, quality, and everyday wearability.
Are your fragrances authentic?
Yes. All fragrances sold at Velvet Oud are 100% authentic and sourced directly from trusted brands and authorized partners. We do not sell replicas or imitations.
What is oud?
Oud is one of the most prized ingredients in perfumery, known for its rich, warm, and long-lasting aroma. While traditionally used in Middle Eastern fragrances, modern perfumers now blend oud with fresh, floral, and woody notes to create more wearable and versatile scents.
Are your perfumes suitable for everyday wear?
Absolutely. While some fragrances are bold and statement-making, many of our curated scents are designed to be worn daily. Our collection includes fresh, soft, and modern blends alongside deeper oud profiles.
I’m new to oud. Where should I start?
We recommend exploring our Fresh, Woody, or Signature Scents collections. These fragrances offer smoother, more approachable introductions to oud and niche perfumery.
Do you ship within the United States?
Yes. We are U.S.-based and ship orders nationwide with fast, reliable delivery.
Are your fragrances unisex?
Most of our fragrances are unisex and designed to be worn by anyone. Scent preference is personal, and we encourage you to explore based on notes and mood rather than gender labels.
Do you offer returns or exchanges?
Due to the nature of fragrance products, all sales are final once opened. If your order arrives damaged or incorrect, please contact our support team and we’ll make it right.
